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FAQ WHOLESALE INFO AFFILIATE GIFT CERTIFICATE
Shipping info
 

Track Your Orders


For UPS, please visit www.UPS.com or enter the tracking number below to get status.
Enter UPS Tracking #:



For Fedex, please visit www.Fedex.com or enter the tracking number below to get status.
Track your packages:
Enter any combination of up to 30 FedEx tracking or Door Tag numbers: (one per line)
You can also track FedEx Kinko's orders by entering order numbers.




For USPS, please visit www.USPS.com or enter the delivery confirmation below to get status. Please note that USPS do not scan packages as much as Fedex or UPS, so your next status will usually be when your package arrives at the USPS station nearest to you.
Enter USPS Delivery Confirmation #:



For Ground Shipping:

All in-stock orders will be shipped the same business day if placed before our daily cut-off time (orders placed on the weekends or holidays will ship on Monday); our daily cut-off time is 9 AM PST. All orders placed after 9 AM PST will be processed and shipped the next business day. Pre-order items will be shipped within one to two business days after the release date specified on the web site.

For Next Day Air, 2nd Day Air and 3-Day Air Shipping:

All in-stock orders will be shipped the same business day if placed before our daily cut-off time (orders placed on the weekends or holidays will ship on Monday); our daily cut-off time is 9 AM PST. All orders placed after 9 AM PST will be processed and shipped the next business day. Pre-order items will be shipped within one to two business days after the release date specified on the web site.

Please note: All UPS or FedEx air shipments are only delivered Monday through Friday. No air shipments will be delivered on weekends or holidays.

If you have any questions regarding our shipping policy, please contact us by CLICKING HERE.

Shipping Rates for United States:

DDRgame.com offers shipping services from the US Postal Service, UPS or FedEx. UPS or FedEx shipping services including: Home/Ground, 3-Day Select, 2-Day Air, Standard Overnight (1-Day), and 2 Canadian methods. UPS or FedEx guarantees their delivery times for 3-Day Select, 2-Day and Standard Overnight services. All shipping rates listed on DDRgame.com are real-time quotes directly from www.UPS.com.

Please note: Delays that are related to weather or natural disasters will not result in refunds of shipping charges. It is highly recommended that you request shipping that allows for delivery an extra day or two prior to the day that you MUST have your order.

The tracking number will be emailed to you after the order has been processed. You may also check the status of your order by clicking on the order status link in your order confirmation email.

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